FAQ

As an integrated supplier of injection molds and molding, we provide comprehensive services including design and manufacturing (DFM), mold design and manufacturing, injection molding mass production, quality assurance, and compliant delivery. This ensures more predictable delivery, auditable quality, and controllable costs.

FAQ

  • Shipping & Logistics
  • Order & Lead Time

    Contact Us

    • Q: What shipping methods are available?

      A:

      Ocean freight (FCL/LCL), air freight, rail (China-Europe), and international express (DHL/UPS/FedEx). Samples/urgent orders are prioritized by air or express.

    • Q: How to Estimate Shipping Costs?

      A:

      Shipping costs depend on several factors — product weight and volume, destination country, shipping method, and Incoterm (e.g., EXW, FOB, CIF). Once your order details and delivery address are confirmed, we’ll provide a transparent quotation with estimated transit time. You may also use your own forwarder if preferred.

    • Q: Do you provide boxing and packaging solutions?

      A:

      Yes, we offer customized boxing and packaging solutions tailored to your product and shipping requirements. Options include individual bags, inner trays, color boxes, cartons, and pallets, with labeling and barcoding as needed.
      We can design protective or retail-ready packaging to ensure products arrive safely and meet your brand presentation standards. OEM/ODM packaging customization is also supported.

    • Q: How Do You Handle Shipping and Logistics?

      A:

      We work with trusted international logistics partners to ensure smooth and timely delivery to over 60 countries worldwide. All shipments are fully tracked and documented, with export packaging that meets global safety standards.
      Our logistics team manages every step — from booking, customs clearance, to final delivery — and provides real-time updates. You can also choose to use your own forwarder or appointed shipping agent if preferred.

    • Q: What Is Your Typical Lead Time for Mold and Production?

      A:

      Lead time depends on mold complexity and order quantity.
      For new molds, T1 samples are usually ready within 20–35 days, and mass production can start 3–7 days after sample approval.
      For repeat orders, production is generally completed within 10–15 days.

    • Q: How Can I Place an Order?

      A:

      You can send us your inquiry or drawing files directly through our website or by email.
      Our engineering team will review the details and provide a quotation, timeline, and DFM feedback before order confirmation.
      Once everything is approved, we’ll issue a Proforma Invoice (PI) for payment and begin production immediately.

    • Q: Is There a Minimum Order Quantity (MOQ)?

      A:

      Our MOQ is flexible depending on product type and mold requirements.
      For standard injection parts, small-batch trial production is available.
      For customized molds or OEM projects, MOQ will be confirmed based on material and tooling considerations.

    • Q: Can You Expedite Orders for Urgent Projects?

      A:

      Yes, we can offer priority scheduling for urgent or time-sensitive projects.
      By optimizing material preparation and parallel processing, we can shorten the lead time by 20–30% without compromising quality.
      Please let us know your target deadline when placing an order, and we’ll plan accordingly.

    Get a Quote






      We will reply you within 24 hours. If for urgent case, please add WhatsApp/WeChat: +86 ******,. Or call +86 ****** directly.

      *We respect your confidentiality and all information are protected.

      We will only use your information to respond to your inquiry and will never send unsolicited emails or promotional messages.